AusPost will soon deliver standard letters every second business day to focus on the growing demand for parcels.
AusPost delivered around half a billion parcels in 2022-23, but letter volumes have dropped by two-thirds since 2008.
CEO Paul Graham said the measure will improve AusPost’s capacity to deliver parcels. This includes “better tracking technology and quicker turnaround times”.
What’s changing to AusPost Letters?
The Government has announced measures to ensure AusPost’s “long-term financial sustainability”. This is after it reported a $200 million before-tax loss in 2022-23.
AusPost recently trialled decreasing the frequency of letter delivery days in select locations. Postal workers were able to make 10% more deliveries and carry up to 20% more parcels.
The trial’s model will now be implemented, meaning letter delivery frequency will gradually reduce to every second business day for the majority of the country.
Urgent letters will continue to be delivered daily.
Communications Minister Michelle Rowland said, “Modernising Australia Post will put it on a surer footing so it can deliver the essential community services Australians need”.