The Daily Aus extended logo
Demand for gambling help rose by 24% in the last year

Demand for gambling help rose by 24% in the last year

online gambling help


The number of Australians seeking help online for gambling has surged by 24% in the last year, according to Gambling Help Online data obtained by TDA.

This service has a 24/7 chat feature that connects gamblers to professional counsellors. The Federal, state and territory governments fund the service.

The context:

Australians are the world’s biggest gamblers, losing $25 billion a year.

Online gambling (e.g. sports betting) accounts for a growing share of these losses.

Three times as many Australians gamble online today as did a decade ago.

Online gambling help:

According to government data from Gambling Help Online, every state and territory recorded a rise in gambling help requests in the last year.

NSW, Victoria, WA, Tasmania, and the NT all saw increases of over 30%.

Australia’s most populous states made the most requests: NSW (2,877) and Victoria (2,034).

This was followed by Queensland and South Australia. Tasmania (151) and NT (60) had the least counselling requests.

NSW gambling:

NSW had the most requests for gambling help. It has the most pokies in Australia, turning over almost $100 billion per year, according to the NSW Crime Commission. The state’s gambling support service told TDA almost two-thirds of gamblers seeking help primarily used pokies in 2021/22.

Pokies reform was one of the biggest issues at the state election in March. NSW Premier Chris Minns committed to a trial (instead of a full implementation) of cashless gaming, which is currently underway.

What’s being done?

After a parliamentary inquiry into online gambling last year, governments around the country introduced several gambling reforms.

This includes a recent Federal Government announcement that Australians will have the option to indefinitely ban themselves from online betting from next month.

Victoria has also recently announced a crackdown on gambling, including limiting gamblers to putting $100 into a machine at a time. It’s not yet known when this will come into effect.

Become smarter in 5 minutes

Get the daily email that makes reading the news actually enjoyable. Stay informed, for free.

Become smarter
in three minutes.

The Daily Aus White Logo