Earlier this week, the Bureau of Meteorology launched a brand new website. It cost more than $4m and was the first major update since 2013. Within days, the backlash was so intense that the federal government had to step in. On today’s podcast, we're unpacking what went wrong with the BOM redesign, why people reacted so strongly, and what the science tells us about why we hate it when familiar things get redesigned.
Hosts: Sam Koslowski and Billi FitzSimons
Producer: Rosa Bowden
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